Customer Testimonials

This is the dealership to go to if you want the absolute lowest of low ball offers. They also can't even take the Manheim auto auction tag off of the keys, and expect a premium for a wholesale vehicle! Maybe there are better sales people there, but Tanner ain't it!

If you are buying a vehicle from Emich, make sure they remove the security appliance. If you elect not to use their security and it is not removed, it will kill the battery. I had three batteries replaced as a result of this device not being removed. I bought a new vehicle on a Saturday, tried to start it on Sunday, totally dead. Took it back to them on Wednesday, new battery was installed., Thursday morning it was dead. Had it towed to another (closer) dealership. Emich did have the security appliance uninstalled and had a new battery installed. No ... Read More

Full review text opened.

Google - Nov 13, 2026

If you are buying a vehicle from Emich, make sure they remove the security appliance. If you elect not to use their security and it is not removed, it will kill the battery. I had three batteries replaced as a result of this device not being removed. I bought a new vehicle on a Saturday, tried to start it on Sunday, totally dead. Took it back to them on Wednesday, new battery was installed., Thursday morning it was dead. Had it towed to another (closer) dealership. Emich did have the security appliance uninstalled and had a new battery installed. No problems since. They get three stars for addressing the issue, a minus two stars for the hassle.

Second care I have purchased at Emich- No pressure sale and everyone was helpful and friendly.

Victor our Service Advisor was GREAT In every way, can't say enough about his help!!!!

Extremely disappointing experience at Emich Chevrolet. My truck was there for TWO MONTHS, and the service and communication were absolutely terrible. Victor was the person “helping me” only to end up telling me to take my truck else where because they didn’t have the technicians with the proper knowledge to fix the problem. I was disrespected and had a door slammed in my face telling me to just take the truck. Communication altogether was very poor I ended up paying almost a $1000 only to pick up the truck exactly how it was dropped off and no issue resolved. I ... Read More

Full review text opened.

Google - Nov 7, 2026

Extremely disappointing experience at Emich Chevrolet. My truck was there for TWO MONTHS, and the service and communication were absolutely terrible. Victor was the person “helping me” only to end up telling me to take my truck else where because they didn’t have the technicians with the proper knowledge to fix the problem. I was disrespected and had a door slammed in my face telling me to just take the truck. Communication altogether was very poor I ended up paying almost a $1000 only to pick up the truck exactly how it was dropped off and no issue resolved. I had to be the one repeatedly reaching out just to get information about my own truck. This is incredibly unprofessional and unacceptable customer service. I would NOT recommend this dealership to anyone. Save yourself the headache and take your business elsewhere!

Good people good service

Thank you Angel and Andrew for helping me get my perfect SUV, I apreciate how you all worked so hard to help get the price where I needed it! Thanks for making me and my needs come first!

Read at DealerRater

I wasn't the easiest customer. They had the truck I wanted, and I was out of state. Emich Chevrolet helped me through the process and took care of the vehicle.

Read at DealerRater

Easiest experience of my life at a dealership from the second I stepped foot on the lot to when I left in my new truck. Brandan and Andrew took care of me every step of the way. I highly recommend Emich Chevrolet if you're in the market for a new or used vehicle.

Read at DealerRater

Great customer service that went above and beyond! I would definitely recommend to anyone I know. Very curtious caring,compassionate and professional service.

Read at DealerRater

Can not get through to SERVICE with their AI system for 3 days now. Finally get a call back. Inquire about adding GM lift for new Chevy Silverado - and the service departments wants to forward me to PARTS department to inquire about parts that i have no idea what is needed. Asked multiple times, and Service simply wants to forward to parts and rude. Long time customer lost with the pushback on trying to get several thousands dollar quote for a GM installation. WOW. Many levels of dropped balls.

Cory was sharp on the lifter repair. He knew what he was looking at, had the right documentation together, and made a more serious engine job feel much less complicated. Nothing seemed rushed or glossed over. Cory took the repair seriously, communicated well, and showed the kind of technical confidence you want when dealing with internal engine work.

I had such a great experience at Emich. I worked with Noah - if you need a car, please go see Noah at Emich! Before finding Noah, I went to two other dealerships, but they started by offering me cars that were out of my budget, and I felt defeated. Noah listened to what I wanted as well as what I didn't want. Working with Noah was like working with a friend, not a sales person. Noah is the kind of person you want to continue talking to even after the sale is over! If Emich is reading this ... Read More

Full review text opened.

Google - Oct 16, 2026

I had such a great experience at Emich. I worked with Noah - if you need a car, please go see Noah at Emich! Before finding Noah, I went to two other dealerships, but they started by offering me cars that were out of my budget, and I felt defeated. Noah listened to what I wanted as well as what I didn't want. Working with Noah was like working with a friend, not a sales person. Noah is the kind of person you want to continue talking to even after the sale is over! If Emich is reading this review, he deserves the Employee of the Month spot 😉

Emich Chevrolet has impeccable customer service skills which seems to be a lost art in an automated technology world. Service Technicians, Roger M, Christopher, and Driver Dwight, are bar nun top notch employees that deserve a HUGE customer service recognition and more. We will definitely buy another car at Emich Chevrolet! Thank you.

Japheth Stur is fantastic, Thank you Lou! Nora did a great job, made it easy and fast!

Read at DealerRater

It was incredibly hard to get someone on the phone or even get any update on our cars status while it was at the dealership for a span of 5 days. Both myself and my husband tried over a series of days to confirm we could bring our car in (we needed to tow it there and did not want to pay to do so without confirming there was room in the shop to fix it). Once we just towed it there anyway, the Service Representative we were directed to then stopped communicating to us when our car would be serviced ... Read More

Full review text opened.

Google - Oct 13, 2026

It was incredibly hard to get someone on the phone or even get any update on our cars status while it was at the dealership for a span of 5 days. Both myself and my husband tried over a series of days to confirm we could bring our car in (we needed to tow it there and did not want to pay to do so without confirming there was room in the shop to fix it). Once we just towed it there anyway, the Service Representative we were directed to then stopped communicating to us when our car would be serviced and any updates thereafter. After calling for the next couple days when my car was in the shop overnight, my husband and I decided to drive there and get an in person check in on the car. We were then told it had already been done earlier that day (5 days after dropping it off). While the repairs on the car were done and the car is operational now, the overall lack of service and communication made the experience working with this dealership very poor.

Felt over charged on a service of a brake bleed and an interior air filter.

Quality team care and service!

I felt like they somewhat undervalued my trade-in but we got the deal done! I really enjoyed working with Noah.

Read at DealerRater

Go see Brandan Hernandez at Emich Chevrolet! He made purchasing a new vehicle painless and an enjoyable experience from beginning to end!

They charge loyal customers an additional $2,000 per vehicle. Customers with Non-GM vehicles receive an additional $2,000 off with nothing similar for customers who’ve owned their vehicles for decades. Would not recommend buying from Chevrolet.

Always great service! Never any pressure. We feel comfortable coming back over and over. Everyone at this dealership is helpful.

Read at DealerRater

These guys are great and do fantastic work—they are friendly, helpful, knowledgeable, and honest. My only hesitation about returning is that the combination of poor cell coverage and horrible guest Wi-Fi made my wait time a total productivity loss. It's such an easy fix! I’d gladly return and upgrade this to a 5-star review if they upgrade their internet for waiting customers. If you don't need the web or have strong cell signal in this area, I recommend them without hesitation.

Excellent, friendly, caring service. I trust Emich totally with the care of my car. Highly recommend.

TLDR; used car buying experience was good. Typical Dealer experience. Tony met me on the lot with a firm handshake and a warm greeting. We went back to his office and talked through what I was looking for. Before I knew it, he was pulling around a vehicle that had all of my must have features with none of the frills I didn't. Solid walk through of features and a decent test drive, though the route didn't have anything outside of slow city driving. No real suspension testing speed bumps, corners to feel body roll, or even solid ... Read More

Full review text opened.

Google - Oct 4, 2026

TLDR; used car buying experience was good. Typical Dealer experience. Tony met me on the lot with a firm handshake and a warm greeting. We went back to his office and talked through what I was looking for. Before I knew it, he was pulling around a vehicle that had all of my must have features with none of the frills I didn't. Solid walk through of features and a decent test drive, though the route didn't have anything outside of slow city driving. No real suspension testing speed bumps, corners to feel body roll, or even solid areas for acceleration and breaking. I was fairly confident in wanting the vehicle before the drive, but if that's something that makes or breaks a vehicle for you, maybe request a longer route. Tony went to bat for me in getting a trade in value lined up sight unseen. It was a little lower than Carvana had quoted, but dealerships have to cover themselves as well. I give Tony a very solid 5/5 stars. The next day I brought the vehicle I was trading in down, and we switched over to finance. This is where Nora took over. She was pleasant, did a good job establishing rapport, and even found a bank with a lower interest rate. Sadly, this is where the upselling comes in. After a few minutes, the screen flips around with all the add-ons. Window tint, ceramic coating, tire warranty, repair warranty, etc. Its laid out with the most expensive bundle of things on the left, and then less expensive bundles going to the right with your potential monthly payments at the bottom. There is NO option for no bundles on the screen, and you have to request to see that price with a different screen. Nora did a good job explaining all the things in the buddle. Going from Tony who picked up on no frills with the vehicle to Nora being forced to offer me a list of bundled frills in the software was a bit jarring. It also put me in the habit of saying No to things over and over again. By the time we got down to the hard sell on the extended warranty at the dealer pricing discount (sales tactic) that's only available right now (scarcity sales tactic) followed by a long silence (sales tactic), I wasn't in an agreeable mindset. She was just doing her job, and did an excellent job running through the salesman's playbook. I don't fault her at all, and mostly blame the software for setting her up to not make those sales. Corporate dealerships gotta corporate dealership. Emich Chevy did good, staff was friendly and professional. 5/5 to Emich. If big Chevrolet sees this, having an opt in sales experience rather than starting me off with opting out would have had me asking about adding the extended warranty and the clear bra, rather than starting by saying no to tires. Chevy buying experience 4/5.

I wanted a full oil change and a full diag for what’s going on with my truck as well as certain issues. These I didn’t get besides the oil change. Joe has a horrible attitude when it comes to customer service he was upset because he “had to help me” the original guy who helped called in immediately the next day after I dropped off my car. I didn’t know how to use the link they sent to approve or decline work. So they went ahead and disassembled my vehicle with out authorization and Joe was not ... Read More

Full review text opened.

Google - Oct 4, 2026

I wanted a full oil change and a full diag for what’s going on with my truck as well as certain issues. These I didn’t get besides the oil change. Joe has a horrible attitude when it comes to customer service he was upset because he “had to help me” the original guy who helped called in immediately the next day after I dropped off my car. I didn’t know how to use the link they sent to approve or decline work. So they went ahead and disassembled my vehicle with out authorization and Joe was not having it. It was my fault that I didn’t accept or decline work. There were no photos or attached to my estimate to even see the damage that was going to be approved or declined. So I had no way of seeing what was broke. The original tech states my oil lines were cracked and needed to be replaced immediately, guess what Joe thought, he disagreed with his own service tech and told me it didn’t need to be replaced. This threw me way off because the original tech basically lied to me. After all this I declined all of the work because I couldn’t grasp the photos of all the work and communication lacked majorly. Joe was upset about that as well, that’s when he said I’m the vehicle was already disassembled and I told him oh well no one gave them authorization to disassemble my vehicle, he then hung up on me. I picked the vehicle up and took it home and I had a abnormal tick, I checked my spark plugs and (2) were beyond loose. I’m not saying your techs did it but it just doesn’t add up. I will not return to this location ever again.

EDIT: I wanted to update this review to recognize Mike, the manager. He took very good care of me. He was helpful, attentive, and made a genuine effort to assist me with my concerns. I truly appreciate the way he handled the situation and wanted to make sure his efforts were acknowledged. Recently purchased a vehicle from here and have already experienced some serious issues with it. If you’re considering purchasing a car from this dealership, I highly recommend getting a third-party inspection before completing the purchase. I’ve also tried contacting the dealership multiple times regarding canceling my ... Read More

Full review text opened.

Google - Oct 3, 2026

EDIT: I wanted to update this review to recognize Mike, the manager. He took very good care of me. He was helpful, attentive, and made a genuine effort to assist me with my concerns. I truly appreciate the way he handled the situation and wanted to make sure his efforts were acknowledged. Recently purchased a vehicle from here and have already experienced some serious issues with it. If you’re considering purchasing a car from this dealership, I highly recommend getting a third-party inspection before completing the purchase. I’ve also tried contacting the dealership multiple times regarding canceling my Century Insurance, and communication has been very difficult. They have been extremely unresponsive to my requests, which has made an already frustrating situation even more difficult.

I have not bought a vehicle from emich yet, but I have been working with Tony in sales via phone/text , he is very knowledgeable & responsive with all my questions, He is not pushy , he just feeds you with all the information you need & tells you he looks forward to helping you with your purchase, very impressed so far !

Victor and Christofer are both great to work with, highly recommend.

Fantastic process from start to finish. Our sales rep was wonderful and this was our second car with Emich. We will definitely be back!!

Read at DealerRater

DO NOT TAKE YOUR VEHICLE TO EMICH!!!! I brought in my 2020 Chevy Silverado with a failed lifter that destroyed the camshaft. They gave me two options: a $17,000 partial repair or a $25,000 new engine. When I asked the service manager, “If I were your grandson, what would you tell me to do?” he paused, then said, “I’d take it to the junkyard tomorrow.” I took a chance on finding a better option and went to RKC Automotive. They repaired it for a fraction of that price. I saved a fortune and later sold the truck to another Chevy dealer in ... Read More

Full review text opened.

Google - Sep 21, 2026

DO NOT TAKE YOUR VEHICLE TO EMICH!!!! I brought in my 2020 Chevy Silverado with a failed lifter that destroyed the camshaft. They gave me two options: a $17,000 partial repair or a $25,000 new engine. When I asked the service manager, “If I were your grandson, what would you tell me to do?” he paused, then said, “I’d take it to the junkyard tomorrow.” I took a chance on finding a better option and went to RKC Automotive. They repaired it for a fraction of that price. I saved a fortune and later sold the truck to another Chevy dealer in town for $27,000. If you want to overpay and risk losing money, go to Emich Chevy. In my experience, they’re complete scammers. Emich team, if you read this, don't bother reaching out! 🙂

The best experience ever. Very friendly took good care of me. Got me through m the perfect car was ready when I got there fast and easy.

Read at DealerRater

Should be a 0-star. Don't waste your time or money at this place! Customer service sucks! They have had my truck for almost 2 months with 0 updates unless I call and even then I dont get straight answers. They are costing me a ton of money that they don't compensate. Go somewhere else. This place sucks! They don't care of your pockets, they just keep your truck and cost you money that they don't give back

Gideon was so nice, polite and knowledgeable. Our family has purchased 3 or 4 cars from there over the past 6 years. This was the first time I dealt with Gideon and was impressed. Great customer service!

HORRIFIC---HOW THE EMPLOYEE MIKE IN PARTS TREATED US WAS UNACCEPTABLE ---DEALT WITH THEM FOR 10 YEARS AND WAS TREATED TERRIBLY

Always a good experience!

Great experience and customer service. Enjoyed working with Cliff and I was impressed with his attention to detail.

Took our Corvette in for an oil change and left with a new truck for our fleet. Michael greeted me as soon as I entered the showroom. I explained to him that I wasn’t looking to buy a vehicle that same day, but I was interested in looking into trading in my Silverado for a new Colorado. They didn’t make me feel pressured into doing anything I didn’t want to. They paid high dollar amount for my truck and this allowed for me to be able to trade in my vehicle for a new Colorado 2026 ZR2. Thank ... Read More

Full review text opened.

Google - Sep 14, 2026

Took our Corvette in for an oil change and left with a new truck for our fleet. Michael greeted me as soon as I entered the showroom. I explained to him that I wasn’t looking to buy a vehicle that same day, but I was interested in looking into trading in my Silverado for a new Colorado. They didn’t make me feel pressured into doing anything I didn’t want to. They paid high dollar amount for my truck and this allowed for me to be able to trade in my vehicle for a new Colorado 2026 ZR2. Thank you to the rest of the team for making this a seamless process, I will be coming back for more vehicles down the line. -Miguel

The service department leadership has turned around is a very positive way.

My pontiac Torrent drove onto the tow truck and ran fine but had a ll the warning light illuminated. for $700,00 I got back a thing that would barely run and still had all it's lights on

Read at DealerRater

STAY AWAY FROM SERVICE DEPT!!! Mark Stillwagon (Service Manager) agreed to repair my GMC Sierra AT4 that GM confirmed is covered under warranty. After I paid quite a bit of $ to have it towed there, Mark changed his mind with no explanation. He refused to repair under the GM warranty or answer questions he stated were reasonable questions a customer should be given answers to. Mark has refused to provide any information on when and where the truck will be repaired under GM warranty.

Angel was the man that made it all happen! Sawyer was very informative with EV knowledge. Nora sign sealed and delivered it home. A+ team all around. I highly recommend stopping in for your next car deal.

Excellent service with no drawn out xxxxxxxx. I stated what I wanted, they found the vehicle and sold it to me. Perfect transaction and got me the registration papers in a week! Unheard of. Tony my sales rep was perfect.

Read at DealerRater

I really appreciate the assistance of Emich Chevrolet, namely their salesperson Angel and their Finance Manager Nora. They helped my husband and me get into a new EV with a great deal and their team took extra time to share valuable information on EVs from other experienced owners. Sawyer, a store manager, took time to meet with us himself to discuss the process in more detail and included his own experiences as an EV owner. It was an excellent experience all around. Thank you to their amazing team.

Read at DealerRater

It’s an amazing team you guys have built it made me feel noticed and appreciated

Read at DealerRater

Noah was excellent. I Walked in to see a new car, and walked out owning it.

Read at DealerRater

The used car was a good value

fast, easy, convenient. Bart took good care of me, even delivered my truck to me

Read at DealerRater

I have enjoyed my association with Emich. Tony was my sales associate and was great to work with. Andrew was the finance manager and was also great to work with. Overall it was great working with a family run business. I would recommend you give them a shot. I did and wasn’t disappointed. Good luck

Read at DealerRater

The advertised price was the actual price. Clint Booth was a very knowledge and helpful salesman.

Read at DealerRater

Day 8 without my brand new car and no one is doing anything about it. They cant repair it as the part is on indefinite back order due the idiot causing all the trade wars. I can't work even with the rental as the car I purchased is an EV and registered as such on rideshare. That not working part is costing me 700 dollars per week minimum so this is getting out of hand fast. Very unhappy with Chevy right now. I see no other way to get the attention of corporate. The individuals helping at Emich are appropriately being ... Read More

Full review text opened.

DealerRater - Aug 29, 2026

Day 8 without my brand new car and no one is doing anything about it. They cant repair it as the part is on indefinite back order due the idiot causing all the trade wars. I can't work even with the rental as the car I purchased is an EV and registered as such on rideshare. That not working part is costing me 700 dollars per week minimum so this is getting out of hand fast. Very unhappy with Chevy right now. I see no other way to get the attention of corporate. The individuals helping at Emich are appropriately being rated below. The one star is satisfaction with Chevy, or lack thereof as the case is here. Somehow, they did it. The car is charging. The biggest frustration was the fact that answers about things like parts and such we really not there. This is of course no fault of the team at Emich. I LOVE this car, love at first drive. That was a big part of the reason I was so bummed when it stopped working correctly. This whole team at Emich killed it and I am very happy to get my car back tomorrow. Thanks to you all.

Read at DealerRater

This place might be good at selling cars. Now as for fixing them I suggest if you have a diesel truck stay away. They will soak you dry

Best dealership I’ve ever worked with Karl is Cares about the customer service department is great won’t buy cars from anybody else, but Emich

Read at DealerRater

Great experience. Got right back to my Chevy Colorado inquiry with the exact vehicle i was looking for. Went in same day and transaction was done the same day in under 90 minutes.

Always efficient and pleasant experience getting my car serviced. Shout out to Joe who is a wealth of knowledge and always makes time for you.

Jay and staff were great. Made the purchase very easy. Jay did a great job. Thank you. Will send customers that way

Read at DealerRater

I bought a 2025 ERay, site unseen, from a video and a conversation I had on the phone with Clint. The car was delivered a week later and was in perfect condition. Every part of the car was exactly as Clint had described. The entire process was seamless from beginning to end.

Read at DealerRater

Purchased a used Honda Civic through Emich Chevrolet. After requesting information on the vehicle, I was connected with Angel who helped us through the entire process. Angel was incredibly helpful and kind and he went above and beyond to make our car-buying experience as painless as possible. He stayed well past closing to make sure everything was taken care of and we were satisfied with our purchase and the process. When a random tire light came on on our way home and Angel was contacted the next day, he responded quickly and got us set up for a quick check ... Read More

Full review text opened.

DealerRater - Aug 26, 2026

Purchased a used Honda Civic through Emich Chevrolet. After requesting information on the vehicle, I was connected with Angel who helped us through the entire process. Angel was incredibly helpful and kind and he went above and beyond to make our car-buying experience as painless as possible. He stayed well past closing to make sure everything was taken care of and we were satisfied with our purchase and the process. When a random tire light came on on our way home and Angel was contacted the next day, he responded quickly and got us set up for a quick check with the service department. The issue was corrected and the car has been great ever since. Really appreciate Angel's laid-back and helpful demeanor - we never felt pressured or hurried in our decision. Would highly recommend working with Angel if you are in the market for a new vehicle. My only complaint is that due to the popularity of the vehicle we were looking at (used Honda Civic with lower mileage), there was no ability to work a better deal on the car.

Read at DealerRater

Emich Chevrolet auto service is the best. The other place can't match the service at Emich. Victor was amazing. I highly recommend Emich including my family members.

Just purchased a new truck from Emich. The team was great to work with. I received a fair deal. Tony was my sales associate and he was great. This was a positive experience and I would recommend you give them a shot at your business.

Very disappointing experience after purchasing a used vehicle. I purchased a “new to us” vehicle from Emich Chevrolet on June 9th. During the purchase process, I specifically expressed concerns about the condition and tread depth of the tires. I was shown an inspection report that had been completed approximately 1,000 miles before our purchase, showing the tires at 5/32", 6/32", 7/32", and 8/32". I understood that I was purchasing a used vehicle and that some tire wear was to be expected, but I still raised the concern because I felt the tires were questionable. Shortly after the purchase, we had a ... Read More

Full review text opened.

DealerRater - Aug 25, 2026

Very disappointing experience after purchasing a used vehicle. I purchased a “new to us” vehicle from Emich Chevrolet on June 9th. During the purchase process, I specifically expressed concerns about the condition and tread depth of the tires. I was shown an inspection report that had been completed approximately 1,000 miles before our purchase, showing the tires at 5/32", 6/32", 7/32", and 8/32". I understood that I was purchasing a used vehicle and that some tire wear was to be expected, but I still raised the concern because I felt the tires were questionable. Shortly after the purchase, we had a radiator issue that was fortunately covered under warranty. When the vehicle was at another Chevrolet dealership for that repair, their inspection found two tires at 3/32" and recommended replacing the tires and having an alignment performed. I subsequently had the tires checked independently at Discount Tire and Les Schwab. The results confirmed two tires at 3/32" and two at 5/32". At that point, my concern wasn't simply that the tires needed to be replaced. It was that I had specifically raised the issue before purchasing the vehicle and the dealership never offered to perform a fresh inspection at the time of sale. I questioned how tires that were supposedly 5/32"-8/32" approximately 2,300 miles earlier could now measure 3/32"-5/32". I asked the dealership to work with me to find a reasonable solution. After some back and forth, management asked me directly what I felt would be fair. I explained that I planned to replace all four tires for approximately $1,300 and asked for $650 toward the cost, representing the two tires that were measuring at 3/32". I was willing to absorb the cost of the other two tires myself. The response was simply that they would provide no compensation whatsoever. There was no counteroffer, goodwill gesture, additional inspection, or meaningful attempt to find a middle ground. What disappointed me most was not necessarily that they wouldn't pay for four new tires. I understand that I purchased a used vehicle. What disappointed me was the lack of ownership and the unwillingness to work toward a reasonable resolution after I had raised the concern before the sale. I was told during the buying process about the positive culture at Emich and how they value taking care of their customers. Unfortunately, my experience after the sale did not reflect that message. I also do not intend to simply let this end with Emich Chevrolet. I plan to escalate my concerns to General Motors/Chevrolet corporate because I would have a difficult time believing that Chevrolet would want a customer driving a vehicle with tires that multiple tire/service facilities have identified as being at or near an unsafe tread depth. My concern isn't about getting something for free—it's about whether the vehicle was appropriately represented and whether a legitimate safety concern is being taken seriously. The warranty repair itself was handled, but the way my concerns about the tires were handled afterward left a very poor impression. I expected more from a dealership that talks about customer service and standing behind its customers. Based on my experience, I would have a difficult time recommending Emich Chevrolet and would strongly encourage anyone purchasing a used vehicle to have an independent inspection performed before signing the paperwork.

Read at DealerRater

Roger was very friendly and kept me updated with the status of my vehicle

We have on a roller coaster but my overreaction didn’t keep the Emich staff from their steadfast commitment to customer service. The delivered in a great way and we love our bolt. Thank you all.

The advisor Victor and technician took care of the issue and was able to get me back on the road. Great service!

Read at DealerRater

I like this dealership. Locally owned and operated not a national chain. No pressure sales tactics here. Sales staff goes above and beyond to make sure you are satisfied with your purchase. Sales professional Grant Cooprider was exactly as his title describes. Special thanks to sales manager Sawyer Weiler and Lou Haddad for outstanding communication. A special shout out to Nora in finance who made the process so pleasurable. Highly recommend this dealership to anyone looking to purchase a new or used car. Thanks Emich Chevrolet!

Read at DealerRater

Words words words words words words words words words words words words words words words

Read at DealerRater

Tony Silva-Bussey was helpful, informative, and easy to work with. Options were explained clearly. Purchase was fairly straightforward.

Prompt, courteous service for my new vehicle purchase

Good service department. Very friendly and supportive.

This is the 3rd vehicle I have purchased from Emich and as I have come to expect Emich continues to provide excellent service in sales, service dept. and management.

Read at DealerRater

Noah was sincere, caring, and authentic. Filler words - filler words. Excellence is efficient ... never elongated.

Read at DealerRater

Michael was wonderful!! I never felt pressured and even warned him in advance that I wasn’t fully planning on leaving that day with a purchase. My tires were bald on my current vehicle as well as a few other electric issues and I felt it would be smarter to just get a new vehicle instead of fixing my own due to costs. Michael made sure to call me two days after my visit just to make sure I was able to get my tires fixed and wasn’t riding around risking myself or anyone else. Very wonderful place to ... Read More

Full review text opened.

Google - Aug 16, 2026

Michael was wonderful!! I never felt pressured and even warned him in advance that I wasn’t fully planning on leaving that day with a purchase. My tires were bald on my current vehicle as well as a few other electric issues and I felt it would be smarter to just get a new vehicle instead of fixing my own due to costs. Michael made sure to call me two days after my visit just to make sure I was able to get my tires fixed and wasn’t riding around risking myself or anyone else. Very wonderful place to be with a great selection for used and new.

I had an outstanding experience with the Emich Chevrolet team. From the start, Noah Boyd was patient, diligent, and genuinely helpful as I made my decision. He explained new features, gathered the details I needed, and—most importantly—took the time to understand what I wanted in a new Silverado. My first Chevrolet truck was a 1971 fleetside painted Georgia DOT orange with a broken rear end. My friend Darren and I searched several salvage yards before finding one that worked. I share that story because it reminds me that ‘people do business with people, not companies’. I still remember laughing ... Read More

Full review text opened.

Google - Aug 11, 2026

I had an outstanding experience with the Emich Chevrolet team. From the start, Noah Boyd was patient, diligent, and genuinely helpful as I made my decision. He explained new features, gathered the details I needed, and—most importantly—took the time to understand what I wanted in a new Silverado. My first Chevrolet truck was a 1971 fleetside painted Georgia DOT orange with a broken rear end. My friend Darren and I searched several salvage yards before finding one that worked. I share that story because it reminds me that ‘people do business with people, not companies’. I still remember laughing and learning with Darren and the satisfaction of getting that old truck running again. In the same way, I’ll remember Noah for his hardworking attitude and caring approach. Thank you Noah ... I love this truck and because of you, Lou, and Sawyer, Emich is my Chevrolet dealership of choice. Sincerely, Dr. Ron Sheffield

Noah was great. Worked to find the right truck for me and was good at folllw up.

Read at DealerRater

I had taken one of my cars to have it inspected and to see why I was losing power through the intake manifold and sensors surrounding it. I had a friend of mine inspect it before I went in and we decided to get a professional opinion on what it could be just for shits and giggles. So I took it to Emich to have them run some tests just to see if their diagnosis matched with ours. I was hit with an outrageous estimate from them costing almost triple the amount of what actually needed to be fixed. As ... Read More

Full review text opened.

Google - Aug 3, 2026

I had taken one of my cars to have it inspected and to see why I was losing power through the intake manifold and sensors surrounding it. I had a friend of mine inspect it before I went in and we decided to get a professional opinion on what it could be just for shits and giggles. So I took it to Emich to have them run some tests just to see if their diagnosis matched with ours. I was hit with an outrageous estimate from them costing almost triple the amount of what actually needed to be fixed. As I was leaving I noticed my car wasn't getting the air through the intake manifold like it was before I took it in and my car died down 2 blocks away from Emich. I took out my screwdriver and opened up my intake manifold to try and clean out my sensor and one of their mechanics had stuffed a rag inside the intake which was causing my car to die down and not get efficient air flow. I felt taken advantage of because this is one of the oldest tactics to try and convince a customer something is wrong. I'm just glad I caught this myself instead of taking it back to their shop which I'm sure they wanted me to. They are lucky the rag didn't get stuck inside my engine or we would be having a law suit. I suggest not taking your car here for repairs, I almost got scammed by these guys.

Emich Chevrolet made us feel welcomed, valued and listened to our needs. The Management, Salespeople and Finance departments were top-notch. They were not pushy & respected us as customers!

Read at DealerRater

Brought our company vehicle in for service and the service team was great. Took care of my vehicle and helped fix the starter that was having issues. Now I’m back on the road and ready to roll. Joe and Cory were the representatives that assisted me.

I had a very good experience. I'll recommend you to my friends and family

Read at DealerRater

Always take my car here. They always do a good job

Great sales and delivery experience. Wasn't impressed with parts and service so far so that remains to be seen as time goes on. There is a tag hanging between the roof molding and the top of the rear window. Service seemed pretty non concerned. Like I say we will see. The new car experience usually sours in the service department for me. They are going to have to work hard to win me over.

Read at DealerRater

Oil change on my eRay was quick and efficient.

Brandan was a pleasure to do business with. He went the extra mile to get all my questions answered. Thanks!

Read at DealerRater

Was pleasantly prompt and patient with me. No pressure to bye but ready when I was up for buying

Read at DealerRater

Prompt, courteous, service on my new vehicle purchase.

⭐☆☆☆☆ On **June 23, 2026**, I entrusted my 2024 Chevrolet Blazer EV ("Bevy") to **Emich Chevrolet in Lakewood** for a routine tire rotation. While my vehicle was in their care, it was involved in an accident. I understand accidents happen. My disappointment comes from how everything was handled afterward. Communication was poor, updates were hard to get, and we were eventually told by Emich's GM Mike to let insurance handle it. It honestly felt like Emich Chevrolet washed their hands of us instead of standing behind their customer. What concerned me most was that Emich sent my EV to a **Jewel ... Read More

Full review text opened.

Google - Jul 24, 2026

⭐☆☆☆☆ On **June 23, 2026**, I entrusted my 2024 Chevrolet Blazer EV ("Bevy") to **Emich Chevrolet in Lakewood** for a routine tire rotation. While my vehicle was in their care, it was involved in an accident. I understand accidents happen. My disappointment comes from how everything was handled afterward. Communication was poor, updates were hard to get, and we were eventually told by Emich's GM Mike to let insurance handle it. It honestly felt like Emich Chevrolet washed their hands of us instead of standing behind their customer. What concerned me most was that Emich sent my EV to a **Jewel Auto Body location that wasn't EV certified**. As an EV owner, my first thought was, **"Could they even plug her in?"** Thankfully, **Celebration Chevrolet in Aurora** stepped in. They had Bevy transferred, and within a day she had been torn down and thoroughly evaluated. The difference in communication, professionalism, and customer care was **night and day**. I hope Emich Chevrolet learns from this experience. **Customers deserve better.** 7/26/26 Update Emich Chevrolet, stop posting the same generic damage-control response. Your GM, Mike, already made Emich Chevrolet's position clear. We've already called that number countless times, and it accomplished nothing. My vehicle was parked in your service department while I was still sitting in your waiting room when your employee crashed it during a routine tire rotation. Not one manager—including your GM, Mike—came to speak with me, apologize, or take responsibility. Instead, your service advisor was left to tell me my vehicle had been hit. That responsibility should have been management's—not his. When we finally spoke with Mike, his "solutions" looked more like trade-in offers than an effort to make us whole. Every proposal seemed designed to protect Emich Chevrolet's financial interests—not ours. When we didn't accept those proposals, Mike's solution wasn't to make us whole—it was simply to "let insurance handle it." That wasn't a solution. It was passing the responsibility to someone else. So that's exactly what happened. We found an EV-certified dealership, arranged the tow, and got the repair process moving. Bevy is now being repaired at Celebration Chevrolet—not Emich Chevrolet. Celebration Chevrolet showed us the communication, professionalism, and accountability we expected from Emich on day one. The crash wasn't the worst part. The lack of accountability was. You created the problem. We were left to solve it. Nearly 5 weeks later, we're still losing our time over a mistake we had no part in causing. No customer should have to fight this hard over a mistake they didn't make. So instead of posting another generic damage-control response asking us to call the same number we've already called, what is Emich Chevrolet actually going to do to make this right? Or is Mike's response still Emich Chevrolet's official position? The accident damaged our vehicle. Emich Chevrolet's response damaged our trust. If your response to a customer after your dealership crashes their parked vehicle is another copy-and-paste reply, you've completely missed the point. Until then, these replies aren't customer service—they're reputation management.

I took my 2015 LTZ Tahoe in as it was riding very rough. It was over $200 to diagnose which seems steep, but everything is expensive these days! They sent over the estimate for $2200 to replace what I thought were the front struts, but turned out they only meant one side? I should have asked more questions, but felt they were trustworthy. The truck was repaired and works fine, but I did have questions on why they didn’t recommend both sides, or at least give me the option? I called 2x and left messages. I texted the Service Manager 2x. I ... Read More

Full review text opened.

Google - Jul 21, 2026

I took my 2015 LTZ Tahoe in as it was riding very rough. It was over $200 to diagnose which seems steep, but everything is expensive these days! They sent over the estimate for $2200 to replace what I thought were the front struts, but turned out they only meant one side? I should have asked more questions, but felt they were trustworthy. The truck was repaired and works fine, but I did have questions on why they didn’t recommend both sides, or at least give me the option? I called 2x and left messages. I texted the Service Manager 2x. I sent 2 emails. Crickets. I received a link via Carfax to review my experience and left one similar to this. Finally got a response that said the did make a mistake and should have offered to do both and someone would call me I. Next 2 days. This was 2 weeks ago and no call I suspect they didn’t call, as when the other one goes they can charge me another $2200! So $4400 for both sides? Pretty sure it would have been less had they done both at same time I sent another note asking for some future credit if the other one fails in next year. No response I went to them vs Stevenson as they are much smaller and thought I would get a more personal experience. Even though I grew up with Greg Stevenson! Sorry Emich, your lack of following up it not good business. Yea my car is repaired, but any shop can do that. Only great businesses understand the customer experience and life cycle. They failed on this for sure.

Tanner was very professional and courteous throughout our process of ordering a New Corvette. Follow-up is very important to us, and we were kept informed throughout the process. Relationships make the difference.

I went in for an oil change on 07.20 at 745am. The sales rep took my information and told me it would that about an hour and a half. More then 2 hours went by so I went to go check on the status and he said my car should be getting pulled up in the next 10-15 minutes 30 minutes go by and I'm waiting for my car and he looks at me to see what is going on back there. He comes back after 10 minutes to ask if I have anywhere to go, I said work its a Monday. And ... Read More

Full review text opened.

Google - Jul 20, 2026

I went in for an oil change on 07.20 at 745am. The sales rep took my information and told me it would that about an hour and a half. More then 2 hours went by so I went to go check on the status and he said my car should be getting pulled up in the next 10-15 minutes 30 minutes go by and I'm waiting for my car and he looks at me to see what is going on back there. He comes back after 10 minutes to ask if I have anywhere to go, I said work its a Monday. And he said would you like to take your car and go? I questioned why he said that and he said they never looked at my car. I saw multiple other people come in and out of the showroom as I waited who got their cars serviced. And I won't lie I am extremely upset and this felt very bias toward me and there was no apology, no making it right, nothing but giving me my keys very removed of emotions. I felt lower than a human while I see other people with a certain color go in and out and not worthy here and its the worst feeling. The rep never checked within 3 hours of my car being back there and didn't care. And whoever had my car back there, just let it sit and not be serviced. I waisted hours there and it impeded my job and I'm just extremely hurt and disappointed that a business would treat someone like that. It's just an oil change but to see everyone else be seen as valued with their time and resources and not me is not a place I ever want to be at and just sad with myself that I waisted basically half a day without anyone doing any type of due diligence.